If your product is faulty in anyway please contact us immediately. We will require photos that clearly show the fault. If we agree the fault is ours we will happily accept the product back for a full refund and we will cover the return shipping cost, however it will be the customer's responsibility to package the item ready to ship. Our shipping satchels can be reused if they are cut open along the top and old shipping label is removed. We will send you a new shipping label to print and attach.
We accept returns for change of mind or wrong size, however return post and/or re-post will be at the customers expense. The product must be in it's original condition and packaging, and a refund will only be granted once we have received the original product back and have inspected it closely. Please choose your product carefully and refer to the size guide before the purchase of any children's wear.
Personalised items cannot be returned.